Utilizing Flow Engine and NLP technology, swiftly acquiring knowledge, featuring a visualized canvas interface, and offering diverse conversation modes with multi-level settings.
Single Sign-On (SSO) integration for diverse functionalities including member access, member/potential customer management, tagging, points, and redemption.
Core of Knowledge Management and Semantic Analysis Processing.
Features encompass game events, marketing mass messaging, graphic-text menus, automated replies, and marketing feedback.
Omni-channel for seamless robot-human collaboration between sales consultants and customer service workstations.
Micro eCommerce, AI Assistants, Shopping Malls, and Appointment Booking / Reservations.
Key Performance Indicator (KPI) Data Analysis Insight. Transforming Data to Graphic for Easy Reading & Quick Decision Making.
提供智能CRM及智能零售、互動、行銷解決方案的網訊電通股份有限公司，自二○一九年幸福元年啟動以來，年年榮獲幸福企業金獎，創辦人暨執行長陳諧強調以有溫度的個人化體驗經營客戶，也關懷員工。
他表示，公司是員工的第二個家，也是第二所學習的專職學校，成就成長、共好的價值，在疫情下，網訊不惜耗資，提供員工口罩與篩劑、自有品牌的維他命保健食品，並開放遠距工作，讓員工無後顧之憂，「創業就像牧羊，我帶他們翻越山谷，看到希望。」
全文刊載於【今周刊】2022/11/30 第1354期。
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