數據中心
多元引流
- 透過多元管道引流歸戶後之資料，進行再運用。
會員中心
深度經營
- 建立關鍵時刻溝通計畫，加強消費者/會員連結程度，進而進入下一階段。
電商中心
導購轉換
- 新增LINE上社群電商
- LINE上智慧服務與導購。
智能+溝通中心
服務加值
- 線上全管道建置智慧助手回答客戶問題。
- 智慧服務中搜尋客戶資訊與貼標分群。
行銷中心
擴散裂變
- 透過建置社群分享MGM機制，讓舊客拉新客，並獲得獎勵。
Multilingual Service
Telexpress offers a seamless multilingual one-stop service for customers from Southeast Asia.
Multinational Management
Telexpress has vast experience managing operations across Southeast Asian countries.
Gung-Ho Environment
Telexpress fosters a diverse, cooperative environment with shared goals, clear roles to be the most reliable business partner.
Localized Platform
Telexpress partners with local professionals and businesses to address the pain points for foreign companies exploring Asian markets.
Cybersecurity Protection
Telexpress prioritizes cybersecurity, employing advanced technologies to safeguard customer data and minimize risks.
Professional Compliance Service
Telexpress ensures services comply with regulations and effectively address legal challenges for clients
with experienced professionals.
4 Key Factors for Successful E-commerce Customer Service
Low barriers to entry in e-commerce make it easy to start, but standing out from the competition is not easy. Effective customer communication is one of the keys for success. We would like to share the 4 key elements to build a “customer-first” service philosophy and service quality. Article Outline Why is Customer Service Important in…
