🏆 深耕客服 25 年 ｜ 企業級 AI 語音客服
With a one-stop workstation and AI assistance, the judgment, transformation, and value delivery in services can be tracked and presented.
Text, voice, work orders, knowledge, AI assistance, all completed on one page in the same workplace.
Large volume of first-line inquiries from multiple channels
Large volume of first-line inquiries from multiple channels
Large volume of first-line inquiries from multiple channels
Large volume of first-line inquiries from multiple channels
Large volume of first-line inquiries from multiple channels
50 +
50 +
Monthly processing of conversation volume
Monthly processing of conversation volume
30 %
30 %
AI × Human Collaboration Ratio
AI × Human Collaboration Ratio
20 %
20 %
Average post-processing time reduced
Average post-processing time reduced
24 %
24 %
Real-time adjustable service status
Real-time adjustable service status
A truly usable AI conversation platform for businesses in the long term.
Telli integrates AI conversations, human agents, and business processes into a scalable and governed operational platform.
AI conversations can be operationalized, not just enabled.
AI responses are not just generated instantly, but operate over the long term by incorporating rules, knowledge, and quality standards.
From the first sentence of the conversation to the completion of the task
The conversation directly connects work orders, systems, and human specialists, without the need to switch between multiple tools.
AI and humans share the same intelligence.
Whether it's an AI response or a human taking over, it is based on the same knowledge, tone, and judgment logic. This ensures consistent service quality that is transferable and sustainable.
AI and humans share the same intelligence.
Whether it's an AI response or a human taking over, it is based on the same knowledge, tone, and judgment logic. This ensures consistent service quality that is transferable and sustainable.
20+ 種品牌聲線可調配
AI 電話客服 報修Demo
Which part of the service do you want to improve now?
Telli Chat - AI Chatbot
A large number of inquiries need to be handled by AI first.
Large volume of first-line inquiries from multiple channels
Highly repetitive conversations that require immediate responses
Not only text customer service, but also the need for voice/telephone (Voicebot) has begun.
Not only text customer service, but also the need for voice/telephone (Voicebot) has begun.
Telli Chat - AI Chatbot
A large number of inquiries need to be handled by AI first.
Large volume of first-line inquiries from multiple channels
Highly repetitive conversations that require immediate responses
Not only text customer service, but also the need for voice/telephone (Voicebot) has begun.
Not only text customer service, but also the need for voice/telephone (Voicebot) has begun.
Telli Desk - AI-Agentic Workspace
Growth of real-person customer service,services need to be retained
The service volume and processes of the real customer service team are becoming increasingly complex.
The service is completed, but the judgment, delivery, and results are difficult to retain.
Hope to manage services, transformations, and follow-up processing on the same workbench.
Hope to manage services, transformations, and follow-up processing on the same workbench.
Let's evaluate your customer service upgrade path.
Talk to us about your industry scenario, and we will provide you with the best AI × human collaboration suggestions.
A truly usable AI conversation platform for businesses in the long term.
Telli integrates AI conversations, human agents, and business processes into a scalable and governed operational platform.
AI conversations can be operationalized, not just enabled.
AI responses are not just generated instantly, but operate over the long term by incorporating rules, knowledge, and quality standards.
From the first sentence of the conversation to the completion of the task
The conversation directly connects work orders, systems, and human specialists, without the need to switch between multiple tools.
From the first sentence of the conversation to the completion of the task
The conversation directly connects work orders, systems, and human specialists, without the need to switch between multiple tools.
AI and humans share the same intelligence.
Whether it's an AI response or a human taking over, it is based on the same knowledge, tone, and judgment logic. This ensures consistent service quality that is transferable and sustainable.
This kind of experience comes from an AI architecture designed specifically for business operations.
準備好為企業釋放 50% 以上的客服人力嗎？
填寫需求，顧問團隊將盡速與您對接，獲得專屬於貴公司規模的建議報告。