Successful cases

Businesses similar to yours

Find the solution that best meets your needs from real operational scenarios.

LINE
Won the LINE 2025 Best Team Award – How Professional Customer Service Becomes a Brand Growth Engine?
Shin Kong Mitsukoshi
The Business Times reported that "Shin Kong Mitsukoshi's AI + Customer Service Dual-Track Service won the Golden Medal Award for Service Industry in Taiwan!"
Big buyer
In high-call-volume retail environments, use AI to redistribute phone calls instead of replacing human agents.
Taiwan Cement
Introducing a Chinese-English AI query tool in high credibility information scenarios.
Edenred
How powerful is AI customer service? During peak times, it can support 12 staff, and Yirui Smart relies on it to handle 80% of the services!
Chinese elderly care
Utilizing the LINE CRM to integrate six major journeys, creating an omnichannel membership economy.
TEAMGROUP
A global leader in memory products, utilizing a cloud-based CRM system to manage cross-border e-commerce interactions.

Telexpress