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AI Customer Service Insights and Practice

From ROI to industry applications, sharing real experiences of enterprise-level AI customer service.

AI Investment ROI Report: Why 95% Have No Results? MIT Analyzes the Three Key Strategies of Successful Companies

We will take you through an in-depth analysis of the MIT report "State of AI in Business 2025," examining the three main reasons for AI investment failures, the true sources of ROI, and revealing how Telli AI helps brands bridge the AI gap to ensure that every investment yields visible returns.

Effectiveness and ROI

MKT

Sep 5, 2025

Effectiveness and ROI

AI Investment ROI Report: Why 95% Have No Results? MIT Analyzes the Three Key Strategies of Successful Companies

Effectiveness and ROI

MKT

Sep 5, 2025

Brand and case

LINE 2025 Best Team Award

Brand and case

LINE 2025 Best Team Award

Brand and case

LINE 2025 Best Team Award

Injecting innovative services with temperature into AI smart customer service

Industry perspective

4 strategies to inject "warmth" into AI customer service: Interview with Chen Xie, CEO of NetLink Communication.

Industry perspective

4 strategies to inject "warmth" into AI customer service: Interview with Chen Xie, CEO of NetLink Communication.

Industry perspective

4 strategies to inject "warmth" into AI customer service: Interview with Chen Xie, CEO of NetLink Communication.

The 2024 AI product launch conference has successfully concluded.

Products and Technology

2024 AI Product Launch: AI Customer Service 360

Products and Technology

2024 AI Product Launch: AI Customer Service 360

Products and Technology

2024 AI Product Launch: AI Customer Service 360

Products and Technology

How to leverage Gen AI to create industry-leading AI customer service and CRM solutions?

Products and Technology

How to leverage Gen AI to create industry-leading AI customer service and CRM solutions?

Products and Technology

How to leverage Gen AI to create industry-leading AI customer service and CRM solutions?

AI and automation

The new era of AI customer service: How can companies reduce service costs by 30% and increase customer satisfaction by 20%?

AI and automation

The new era of AI customer service: How can companies reduce service costs by 30% and increase customer satisfaction by 20%?

AI and automation

The new era of AI customer service: How can companies reduce service costs by 30% and increase customer satisfaction by 20%?

Industry perspective

SaaS: The Key to Digital Transformation for Small and Medium Enterprises in Taiwan

Industry perspective

SaaS: The Key to Digital Transformation for Small and Medium Enterprises in Taiwan

Industry perspective

SaaS: The Key to Digital Transformation for Small and Medium Enterprises in Taiwan

Products and Technology

2024 Q1 AI CRM | Chatbot Product Launch Highlights

Products and Technology

2024 Q1 AI CRM | Chatbot Product Launch Highlights

Products and Technology

2024 Q1 AI CRM | Chatbot Product Launch Highlights

AI and automation

Powerful and flexible all-scenario AI cloud customer service solutions for the new era of enterprises.

AI and automation

Powerful and flexible all-scenario AI cloud customer service solutions for the new era of enterprises.

AI and automation

Powerful and flexible all-scenario AI cloud customer service solutions for the new era of enterprises.

Industry perspective

Exploring SaaS: Embracing New Business Trends of the 21st Century

Industry perspective

Exploring SaaS: Embracing New Business Trends of the 21st Century

Industry perspective

AI Customer Service Insights and Practice

AI Investment ROI Report: Why 95% Have No Results? MIT Analyzes the Three Key Strategies of Successful Companies

AI Investment ROI Report: Why 95% Have No Results? MIT Analyzes the Three Key Strategies of Successful Companies

AI Investment ROI Report: Why 95% Have No Results? MIT Analyzes the Three Key Strategies of Successful Companies

LINE 2025 Best Team Award

LINE 2025 Best Team Award

LINE 2025 Best Team Award

4 strategies to inject "warmth" into AI customer service: Interview with Chen Xie, CEO of NetLink Communication.

4 strategies to inject "warmth" into AI customer service: Interview with Chen Xie, CEO of NetLink Communication.

4 strategies to inject "warmth" into AI customer service: Interview with Chen Xie, CEO of NetLink Communication.

2024 AI Product Launch: AI Customer Service 360

2024 AI Product Launch: AI Customer Service 360

2024 AI Product Launch: AI Customer Service 360

How to leverage Gen AI to create industry-leading AI customer service and CRM solutions?

How to leverage Gen AI to create industry-leading AI customer service and CRM solutions?

How to leverage Gen AI to create industry-leading AI customer service and CRM solutions?

The new era of AI customer service: How can companies reduce service costs by 30% and increase customer satisfaction by 20%?

The new era of AI customer service: How can companies reduce service costs by 30% and increase customer satisfaction by 20%?

The new era of AI customer service: How can companies reduce service costs by 30% and increase customer satisfaction by 20%?

SaaS: The Key to Digital Transformation for Small and Medium Enterprises in Taiwan

SaaS: The Key to Digital Transformation for Small and Medium Enterprises in Taiwan

SaaS: The Key to Digital Transformation for Small and Medium Enterprises in Taiwan

2024 Q1 AI CRM | Chatbot Product Launch Highlights

2024 Q1 AI CRM | Chatbot Product Launch Highlights

2024 Q1 AI CRM | Chatbot Product Launch Highlights

Powerful and flexible all-scenario AI cloud customer service solutions for the new era of enterprises.

Powerful and flexible all-scenario AI cloud customer service solutions for the new era of enterprises.

Powerful and flexible all-scenario AI cloud customer service solutions for the new era of enterprises.

Exploring SaaS: Embracing New Business Trends of the 21st Century

Exploring SaaS: Embracing New Business Trends of the 21st Century

Exploring SaaS: Embracing New Business Trends of the 21st Century

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