AI and automation

讓 AI 幫你扛下一半的工作量！拆解「AI 助理 + 客服系統」的 4 大完美協作術。

AI and automation

從滿意度到轉換率：Agentic AI 幫你把每一次客訴變成商機

Effectiveness and ROI

企業導入 AI 客服為什麼會失敗？避開這 5 大雷區，真正提升客服 ROI

Effectiveness and ROI

AI 客服是什麼？適合哪些企業？從導入條件、ROI 到實作步驟一次看懂

Industry perspective

語音客服為何正在回歸：AI Voicebot 如何讓語音第一次變得可規模化

Effectiveness and ROI

AI Investment ROI Report: Why 95% Have No Results? MIT Analyzes the Three Key Strategies of Successful Companies

Brand and case

LINE 2025 Best Team Award
Injecting innovative services with temperature into AI smart customer service

Industry perspective

4 strategies to inject "warmth" into AI customer service: Interview with Chen Xie, CEO of NetLink Communication.
The 2024 AI product launch conference has successfully concluded.

Products and Technology

2024 AI Product Launch: AI Customer Service 360

AI and automation

讓 AI 幫你扛下一半的工作量！拆解「AI 助理 + 客服系統」的 4 大完美協作術。

AI and automation

從滿意度到轉換率：Agentic AI 幫你把每一次客訴變成商機

Effectiveness and ROI

企業導入 AI 客服為什麼會失敗？避開這 5 大雷區，真正提升客服 ROI

Effectiveness and ROI

AI 客服是什麼？適合哪些企業？從導入條件、ROI 到實作步驟一次看懂

Industry perspective

語音客服為何正在回歸：AI Voicebot 如何讓語音第一次變得可規模化

Effectiveness and ROI

AI Investment ROI Report: Why 95% Have No Results? MIT Analyzes the Three Key Strategies of Successful Companies

Brand and case

LINE 2025 Best Team Award
Injecting innovative services with temperature into AI smart customer service

Industry perspective

4 strategies to inject "warmth" into AI customer service: Interview with Chen Xie, CEO of NetLink Communication.
The 2024 AI product launch conference has successfully concluded.

Products and Technology

2024 AI Product Launch: AI Customer Service 360

Products and Technology

工商時報媒體報導〈「AI 客服 360」與「AI 多元導購電商」兩大創新解決方案，創造電商翻倍營收〉
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